Frequently Asked Questions

The electronic tax is valid for one-time crossing on the selected date. You can use it within 30 days from the purchase date for the specific date you chose during purchase.

Yes, you can change the date or cancel up to 24 hours before the planned crossing date - without additional fees.

Payment is made with debit and credit cards Visa, Mastercard, Maestro and bCard through V-POS. All transactions are protected with VISA Secure, Mastercard Identity Check and bank-level encryption, and card data is not stored.

You will receive instant email verification after successful payment. Once the tax is active, you will receive a confirmation.

In case of an unsuccessful transaction or need for a refund, the amount paid with a bank card is refunded to the same card within 3-5 business days.